Times Higher Education email domains for communications

The email domain for staff and some of our smaller communications matches that of our website, namely @timeshighereducation.com 

For the last two years, larger-scale email communications have been sent from a different email domain, namely @timeshighereducationemail.com. However, we have been using this email domain to send different types of emails, which has caused some confusion. Due to this, from 1 May 2024, we will be using the following email domains: 

• @timeshighereducationdata.com – this will be used exclusively to email bulk messages to our data providers at universities. We will not use this email domain for any other purpose. 
• @timeshighereducationsurvey.com – this will be used exclusively to email survey invitations to academics listed in our academic contact database. We will not use this email domain for any other purpose. 
• @timeshighereducationemail.com – this will be used for newsletters and marketing activities. 

These email domains will not accept incoming emails. We will continue to use the email domain @timeshighereducation.com for individual email messages sent to and from our mailboxes, e.g. profilerankings@timeshighereducation.com and impact@timeshighereducation.com. 

Due to these changes, please ensure that, if relevant to your organisation, these domains are added to any “safe sender” or “whitelists”. This usually requires help from your IT department. 

David Watkins 
Managing director of data science