Consultancy is the unsung hero of university innovation. Let’s do more

Consultancy not only transcends disciplinary boundaries within universities, but also between academia, industry and other actors, says Amanda Zeffman 

January 9, 2024
A man offers a lit lightbulb, signifying innovation

In the UK’s recent spin-out review, one pivotal force in the university innovation space flew under the radar: consultancy.

Far from being a secondary actor, academic consultancy has become one of the most effective and efficient ways of generating impact from university research in a short space of time. It supports an extensive array of faculty, forges partnerships with numerous industry and governmental players, and generates a stable and substantial revenue stream.

Cambridge Enterprise’s consultancy activity brought in £10.7 million for the University of Cambridge in 2022/23, while consultancy has also proven itself a dependable asset at our peer institutions, including the University of Oxford, Imperial College London and University College London.

At Cambridge, consultancy makes a significant contribution to the impressive £23 billion annual economic impact generated by the university’s research and innovation output (which figure also includes the revenue from Cambridge spin-out companies and from knowledge and tech transfer and licensing). It does so via its unique ability to tap into the entire academic base. From the arts, humanities and social sciences to clinical medicine and technology, consultancy channels the intellectual might of Cambridge’s diverse disciplines into practical solutions and innovations.  

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Universities can offer both broad, shallow and deep, narrow perspectives to potential clients, depending on the project brief. For instance, individuals with specialised knowledge could serve on scientific advisory boards, helping to shape strategies for health or pharmaceutical companies. Alternatively, a collaborative effort by a small group might involve tailoring programmes specifically for government entities to tackle various challenges, such as designing an intervention programme for use in conflicted societies or providing guidance to a film crew during production.

More than half of our UK partnerships extend beyond the Golden Triangle of Cambridge, Oxford and London, bolstering regional competitiveness. And more than half of our industry partners are small- and medium-sized enterprises (SMEs), demonstrating that consultancy is crucial for businesses that lack the in-house innovation resources to tap into world-class insights.

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Consultancy can be the snowball that starts an avalanche. Our recent engagement with Enhanc3D Genomics, a Cambridge precision medicine spin-out, has not only spawned more consultancies but also studentships and research agreements with the university. On the national stage, our involvement in the Clari-Fi project, developed as part of a consultancy with Unilever, is enhancing mobile screen accessibility, creating economic value for corporate clients while simultaneously removing visual barriers to mobile use in the general population. We also enable the transfer of Cambridge expertise to the world, ranging from support for global pharmaceutical firms to delivering crucial medical training to less developed parts of the world.

These projects, and others like them, are driving unprecedented growth in our sector. In the last decade, we have seen a fourfold increase in consultancy activity, reflecting a growing awareness among faculty. In the past five years, Cambridge has engaged and supported more than 500 different researchers in consultancy activity and over 1,000 external clients.

Typically, academics approach Cambridge Enterprise for consultancy support, given our team’s ability to oversee legal and financial risks for both the university and the academics involved, providing model agreements, university insurance coverage and an expert team for negotiations. We simplify the process by managing all financial and contractual administration, allowing academics to focus solely on their work. We also receive enquiries from external organisations seeking our assistance in identifying experts.

Demonstrating impact has become crucial in the UK, influenced by requirements in both the Research Excellence Framework (REF) and research funding applications. This shift in perspective has affected thought processes. While there will always be those dedicated to teaching and/or blue-sky research, the diverse benefits of tackling real-world challenges are recognised by an increasing number of academics, from individuals working in applied science disciplines to theoretical physicists and theologians.

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But there is still more to do to raise awareness. Our role is to showcase – to senior management as much as to rank-and-file academics, many of whom are still unaware of this opportunity – that engagement in real-world applications is not only possible but also has extensive benefits for individuals, the university and, of course, the economy.

This awareness-raising mission extends beyond one institution: it should be pursued across the sector. The government must be helped to recognise and incorporate consultancy when examining the potential of university-industry relations.

At its core, consultancy is a cross-pollinator of innovation. It not only transcends disciplinary boundaries within universities but helps worlds collide, spreading and sharing ideas and information between academia, industry and other actors. This fusion is foundational to the kind of divergent thought, inspiration and cooperation that underpins innovation and will be vital to addressing global challenges effectively. We neglect this potential at our peril.

Amanda Zeffman is the head of consultancy and research tools at Cambridge Enterprise.

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Reader's comments (3)

Although consultancy can be of interest to some academics provided there is a clear cost-benefit trade-off the author trots out the rather tired and worn cliche of the unicorn called "the real world". This pre suposes that academics exist and think in some fictional ether. when their outputs pass across the boundary between these worlds often it is to an indifferent reception. The problems outside of campus are either so trivial that academics' time is wasted in their pursuit, or the solutions offered are rejected as requiring effort, training, or an appreciation of quality to use effectively. One might infer from examples that a better term than "real world" would be "educationally challenged". It then begs the question why a self respecting academic would wish to expend effort on such interactions, which brings us back to cost vs benefit. My personal engagements of such interactions have been purely on the basis of an hourly rate which suited both parties, but which can require unnecessarily complicated negotiations with university beaurocracy.
A great success story and many congratulations to Amanda and her team for all their achievements to date. Trinity College Dublin set up a managed consultancy service CONSULT Trinity in 2018. Thanks to Amanda for all her advice and support in our early years of operation. We started off as a pilot that was funded by Knowledge Transfer Ireland and we are now a self-financing office and going from strength to strength! We see many parallels with what you describe in terms of engagement across all faculties and we also have a wide variety of external partners. Raising awareness is something that we are keen to push and agree that it should be pursued across the sector and beyond.
"Universities can offer"...it is not the universities that offer their expertise but individual academics...usually for little reward (i.e., "the university" rakes in most of the proceeds and will blame you for not being REFable if you expend the time and effort that such projects often require). If you as an academic have the requisite street credibility and market value to be a sought-after consultant in the corporate world, never do it through a university enterprise department like this one! Charge the going rate for consultancy commensurate to your professional standing and expertise sought by clients. Most UK universities have an exploitative relationship with their faculty, but many academics do not realise how they are being shafted by the institution (workload, paltry pay, slim benefits and perks) because they have never worked outside of academia. If you do not have an individual standing that gets you the going professional rate for consultancy, do not bother at all. Most such clients who go after university consultancy want it on the cheap. Not worth the effort and time (that is usually at the expense of other important tasks or your free time). Unfortunately, many academics are so thoroughly institutionalised these days, having drunk the REF/KEF Kool-Aid with a little narcissism in the mix, that they do not (want to) see the exploitative nature of such initiatives and additional demands from our labour. Of course, it is usually couched by senior management in terms of an appeal to academic citizenship and professionalism, a greater public interest and the common good. Yet, these nice words mask the actual nature of the relationship between individual academics and the institution these days. A modern university is not a community of scholars anymore (if academia ever was) but a corporate entity but in name. Do not fall for the impact spin and commercialisation narrative they are now pushing. They are taking you – the individual academic – for a ride. If they want more or better from academics beyond the current remit, which is already far too comprehensive considering the meagre pay anyway, they should reward academics accordingly. Without that forthcoming, any self-respecting academic should politely decline such advances by UK universities. 1. You as academics are the experts! 2. Set up your own shop (as a side hustle or even full-time)! 3. Do not sell yourselves short! 4. They will take advantage of you (your goodwill, commercial naivety, enthusiasm or whatever)! 5. Often, it is not worth your time! 6. Do not be a mug! 7. Do not fall for the spin!

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