Five things I learned in my first year as a university counsellor

During her first year in the job, Cheong Yi Teng's understanding of the purpose and impact of university counselling has been completely transformed

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Cheong Yi Teng

Shanghai Singapore International School, China
8 Oct 2024
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image credit: RerF/istock.

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Before making the career switch to becoming a university guidance counsellor, I was heading the school’s marketing and communications department. While the concept of university guidance wasn't entirely new to me, I quickly realised that it was a lot more multifaceted and dynamic than I had initially perceived.

In less than a year, this role has transformed my perspective on the true purpose and impact of university guidance. It’s not just about numbers and rankings; it’s about empowering young minds to explore, discover, and cultivate their full potential.

Here are the main lessons I've learned in my first year of university counselling:

1. University guidance is about so much more than the college-application process

It’s a journey of self-discovery, where we empower students to uncover their personal strengths, explore diverse academic and career paths, and scaffold their growth from as early as grade 9 (Year 10). The end goal is not just getting into a prestigious university, but helping each student find the best-fit educational journey that aligns with their unique passions and aspirations.

2. It's not just about sharing information – it’s about personalised guidance and coaching

Yes, we do provide comprehensive information about tertiary education options in different regions. But the real magic happens when we work closely with each student, delving into their individual needs, challenges and goals, and guiding them to make informed, well-rounded decisions.

3. University guidance is a family affair

It’s not just about the student’s academic performance; it’s about understanding the broader context of their family’s financial situation, future aspirations and support systems. Effective communication with both the student and their parents is crucial in order to align expectations and ensure the best possible outcome for the entire family.

4. University guidance is not the sole determinant of a student’s success

There are many other factors at play, such as academic achievement, extracurricular involvement and overall wellbeing. As a counsellor, I’ve learned to collaborate closely with school leaders, teachers and other faculty members to create a holistic support system that nurtures each student’s growth and development.

5. University guidance is not just about the top 100 universities in the world

While many parents and the general public may have a narrow focus on prestigious institutions, my role is to help students find their best fit: a path that may not always be the most direct route, but one that relates to their unique strengths, interests and goals. Success can take on many different forms, and it's my goal to help each student discover their own.


I’m excited about continuing to learn and grow alongside the students and families I serve, as we embark on this transformative journey together.

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