How to move from working with one university system to working across several

Rachel McCann used to send all her students to universities in the UK – so switching to international counselling was a significant step. Here’s how she managed it

Rachel McCann

GEMS FirstPoint School, Dubai, UAE
2 Sep 2024
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In my career as a counsellor, the most significant challenge I faced was transitioning from working exclusively with Ucas and UK-based careers to navigating the complexities of international and worldwide career guidance.

This shift required not only a comprehensive understanding of diverse educational systems and employment landscapes but also the development of new strategies, so that I could effectively support students with global aspirations.

Here, I will share my journey through this challenge and provide a guide to helping others overcome similar obstacles.

Switching from one university system to several

For years, my counselling expertise was deeply rooted in the UK’s Ucas system. I had honed my skills in guiding students through the intricacies of university applications, course selections and career planning within a familiar context.

However, as the demand for international career guidance grew, I realised the need to expand my knowledge and adapt my approach to support students aiming for opportunities beyond the UK.

The transition was daunting. Each country has its own educational framework, application procedures, cultural nuances and employment trends. I had to quickly learn about various international systems, including the Common Application in the US, the application processes for European universities and the distinct career landscapes in Asia, Australia and beyond.

This steep learning curve was further complicated by the need to provide accurate, timely and relevant advice to students and their families.

How to make the transition

1. Ask questions

The first step in overcoming this challenge is to ask questions. Embrace curiosity and seek out information actively.

Reach out to colleagues, join professional networks and participate in forums where international education and career guidance are discussed. Engage with admissions officers from international universities, attend international education fairs and connect with professionals who have experience in global career counselling.

By asking questions, you gather valuable insights and build a network of resources that can support you.

2. Ask for support

Do not hesitate to ask for support from your peers and supervisors. Mentorship can be invaluable during this transition. Identify colleagues who have experience in international career counselling and seek their guidance.

Join professional associations, such as the International Association for College Admission Counseling or the European Association for International Education. These organisations offer a wealth of resources, training sessions and networking opportunities that can provide the support you need.

3. Take time to learn

Allow yourself the time to learn and thoroughly understand the international education systems and career landscapes.

Invest in professional development through courses, workshops and certifications focused on global career counselling. Allocate time in your schedule to stay updated on changes in international education policies, scholarship opportunities and job-market trends.

This continuous learning process will enhance your ability to provide informed and relevant advice to students.

4. Be patient with yourself

Transitioning to international career guidance is a significant shift that requires time and patience. Recognise that you will not master everything overnight.

Celebrate small victories and milestones in your learning journey. Be patient with yourself as you navigate unfamiliar territory and encounter challenges. Understand that mistakes and setbacks are part of the learning process and use them as opportunities for growth and improvement.

5. Develop a comprehensive resource library

Create a comprehensive resource library that includes information on various international education systems, application procedures, visa requirements and career opportunities. Compile guides, checklists and templates that can streamline the counselling process for different countries.

Regularly update this library to ensure that you have access to the most current and relevant information. This resource library will not only assist you but will also serve as a valuable tool for your students.

6. Cultivate cultural competence

Understanding the cultural context of the countries you are advising on is crucial. Develop cultural competence by learning about the social, economic and political factors that influence education and employment in different regions.

This knowledge will enable you to provide culturally sensitive advice and better support students from diverse backgrounds. Attend cultural-competence training, read extensively and engage with international communities to broaden your perspective.

7. Make use of technology

Use technology to enhance your international career-counselling efforts. Virtual counselling sessions, webinars and online resources can bridge the geographical gap and provide students with access to international opportunities.

Explore digital tools and platforms that offer insights into global education trends, virtual tours of universities and connections with international employers. Technology can be a powerful ally in expanding your reach and effectiveness as a global career counsellor.


Transitioning from UK-focused career counselling to international and worldwide guidance was undoubtedly the biggest challenge of my career. By sharing these strategies, I hope to empower other counsellors to overcome similar challenges and provide comprehensive, informed and effective support to students with global aspirations.

The journey may be challenging, but the rewards of helping students achieve their international career goals are immensely fulfilling.

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