More than one third of secretaries have been asked by their bosses to perform tasks that go beyond the call of duty, including sewing up trouser seams, buying a toilet brush and booking a back wax, according to a study. Researchers at Kingston University, working with industry partners, found that although modern personal assistants are better educated and perform more high-level tasks than their predecessors, many are undervalued and asked to perform inappropriate jobs. It is hoped that the research will lead to the creation of a "mini-MBA" or national personal assistant qualification to improve the status and career prospects of secretaries.
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