Giving students accommodations is a disservice to employers

Credentialing is a key good offered by universities, but giving some students more help than others undermines it, says Justin Noia

十月 23, 2024
Illustration person lifting a flag standing on a hand with another person climbing up to illustrate Granting accommodations is a disservice to employers
Source: istock

Recently, one of my students requested the use of a personal “memory aid” – a pre-written notecard – in an exam. According to my institution, the accommodation was “required for equal access”, even though a memory aid obviously undermined the evaluation’s major purpose: to test the student’s ability to recall class content. I had to grade her exam like everyone else’s, as if she hadn’t used a memory aid. Her grade, therefore, was a lie.

Nor is this an isolated case. Faculty are increasingly being asked to provide accommodations, which also include note-taking assistance, class recordings, essay deadline extensions, extra time on exams and private testing locations. Many colleagues privately express disapproval, but we are required to provide them for all documented disabilities (including “mental impairments”) because, ostensibly, this is what the Americans with Disabilities Act of 1990 requires.

Specifically, the act requires places of “public accommodation”, including post-secondary institutions, to provide “reasonable accommodations” to people with disabilities unless they “can demonstrate that making such modifications would fundamentally alter the nature of [any] goods, services, facilities, privileges, advantages, or accommodations” they provide.

One student complained to me about my evaluation of his writing. If he had previously studied composition, like some of his peers, he would have performed better, he said: “How is it fair for me to be penalised for something beyond my control?” The answer is that universities should not strive for fairness – in this student’s sense of the word – because doing so fundamentally undermines a primary good they provide: namely, credentialing.

In a 2017 article in the Canadian newspaper National Post, Bruce Pardy, professor of law at Queen’s University, argued that accommodations such as “extra time for mental disabilities” are “as unfair to other students as a head start would be to other runners” because the purpose of exams is to discriminate among students based on “how well they can think, learn, analyze, remember, communicate, plan, prepare, organize, focus and perform under pressure. Discrimination is one of the purposes of the exam.”

My student’s sense of fairness is different from Pardy’s. It suggests that students should be evaluated based on how they would have performed if they didn’t have disabilities – which, after all, they cannot control. As the editorial board of The Queen’s Journal, a student-run newspaper at Queen’s University, put it in response to Pardy: “Rather than guaranteeing a better grade, [accommodations] give students the chance to achieve a result that reflects what they can really do with their academic ability.”

But nearly everyone agrees that there are some disabilities that should not – or could not – be accommodated. Examples include diseases that severely impair cognitive development, memory or ability to participate in a normal classroom environment. Moreover, many people without disabilities are still academically disadvantaged by other factors they cannot control. Should we accommodate those whose intelligence is negatively influenced by their genetics, for instance? Or those who were raised in poor households with few books, or who are addicted to video games, or who have headaches on exam day?

Kurt Vonnegut’s 1961 short story Harrison Bergeron portrays a society so obsessed with fairness that it seeks to eliminate all environmental and genetic factors that affect performance. The intelligent wear “mental handicap radios” that sonically interrupt their thoughts; the beautiful are masked; the athletic are yoked with weights and imprisoned for removing them. A news anchor reporting an emergency has a speech impediment so severe that he cannot vocalise.

Clearly, this is ridiculous. At a certain point, we all have to accept that life is just irremediably unfair. To be generally useful, performance evaluations must provide comparative assessment of ability. This requires comparative fairness, the measuring of like against like, which is why evaluations must be conducted under the same conditions – under which some people will perform better than others because of factors they could not control.

For instance, to determine which scientist should be entrusted with important research, we need to know who performs better (and worse) than peers under real-world conditions, which include distractions, time pressure and team-working. The same goes for surgeons, lawyers, electricians, civil engineers and a whole host of other professions in which underperformance can have dire consequences for patients or clients. A university’s credentialing, involving grading, degree conferral and its own reputation, is vital for assessing relative merit.

In operator training for planes and vehicles, even strength of eyesight is relevant, so accommodating poor eyesight by giving extra time to identify potential hazards would provide a false idea of relative ability, for instance, to fly a plane safely. In typical university disciplines, however, poor eyesight is irrelevant to real-world performance. Consequently, eyesight accommodations, such as enlarged text, are acceptable.

Another way of putting the point is that any accommodation that would advantage an arbitrary student should be avoided. Extra time in exams is an obvious example. Intellectual agility, speed of thought and execution, is generally relevant to real-world competence, so any accommodation that gives a false impression of student agility is illegitimate.

Universities that offer such accommodations, however well-intentioned, compromise their credentialing ability. They flout the assumption that grades represent like-for-like comparisons among peers. They deceptively imply that all students within a particular grade boundary can perform equally well in the real world. They falsely say that all degree holders are competent.

These are lies that we need to stop telling.

Justin Noia is a visiting assistant professor at Providence College, Rhode Island.

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Reader's comments (9)

An interesting point of view... but considering how artificial an examination is in the first place, it's not a realistic mirror of life outside of university either. I'm a computer scientist. Examinations may ask me to assess code fragments or write them. In the real world I have a 'development environment' with debugging tools, a shelf of manuals, and a quick bolt to Stack Overload if I'm puzzled. Don't have all that under exam conditions.
I used to work in an engineering department at a University in the UK, where accommodations for students with learning difficulties, such as dyslexia, were common. I would say that the students who were granted extra time in exams deserved it; it may have taken them longer to answer the questions but they still had the same ability as other students. The problem has always been with exams, where we require the student to answer all questions in a set time period. I would argue that intelligence is not measured by the speed of answering a question, rather it is the quality of the answer that counts. In my experience in industry, I was never asked to solve an engineering problem within three hours, as it would be unlikely to result in the best answer. A well thought out design over two weeks would be more valuable than a quick fix that took three hours to come up with. If a student runs out of time in an exam, then we would not know whether this is due to a lack of ability or just that the student is a slower thinker. In general, coursework is a better way of assessing the ability to apply theoretical principles to practical problems, although I appreciate that there can be issues with plagiarism. When setting exams, I suggest that the aim should be that most students should be able to answer all the questions well before the end of the exam.
What I read here is a person who may need to reconsider themselves as an educator. Complaining about reasonable accommodations as per US Law publicly, is not a wise career move in my opinion. All students should have reasonable accommodations if their disability requires it. Whether large print for visual impairment, or memory aids, audio delivery system or extra time, etc. This article I will file away as abelist and inappropriate.
As an applied anthropologist who's completed two university degrees with accommodations when needed and is now working in disability inclusion, I'm amazed Times Higher Education even allowed this article to be published. I assume when disability hits you at some point (as it will), you won't be seeking any accommodations and will be rejecting any and all offered to you.
There is so much wrong with this, its hard to believe it isn't a deliberate trolling attempt. But i'll start with what seems like two fundemental points. " a primary good they provide: namely, credentialing." No, No, No, No, No. The mission of a university is education, not credentialing. Our job is to take the student in front of us and to develop that student to the full extent of that particular student's capabilities. If makeing accomodations for a student allows them access to development that they wouldn't otherwise be able to access, then why would we not? After all, supporting students to access personal development IS the point. While employers may use our grading for their own purposes, this is only incidental to what we do, our responsibilities are to the students. We have no responsibilities towards employers. Of course, while in the perfect world we would create bespoke curricula taylored to each student, this is not possible in the real world. Sometimes we need to test to work out what is best for a student, or whether they will benefit at all from a class that can only bend so much to what is ideal for them. But it should bend as much as it can before it harms the others in the class. "as unfair to other students as a head start would be to other runners" A good accomodation should not be like giving students a headstart in race, but, for example, giving a blind runner a visual signal that the race has started because they can't hear the starting gun. With this in mind, one might argue that allowing a student an aide memoir in a test specifically designed to test recall is indeed a bad accomodation. But I have come across very few tests at reputable higher education institutions that set out purely to test recall (even if many do end up testing this in the end), and even if a single test might do this, the learning outcomes of the program as a whole rarely stress raw factaul recall. Its possible for a student to excel at the stated outcomes of a degree program (which is what we should be testing students against) without being good at factual recall, even if some of the tests have been designed to require this. "For instance, to determine which scientist should be entrusted with important research, we need to know who performs better (and worse) than peers under real-world conditions, which include distractions, time pressure and team-working." Exam conditions are nothing like any real world conditions. Its incredibly rare that any scientist has to do anything with a 2 hour time limit and no access to notes. Take me for an example. At 14 I was bottom of my class in pretty much everything. At 15 I was diagnosed as dyspraxic, given extra time in exams, which I was allowed to sit on a computer in a seperate location. By 18 I was the top performing student in my school. The accomodations continued at university. I have now successfully held down jobs at Cambridge, Oxford and Harvard. I run a research group for whcih I have succesfully obtained millions in funding. I've published research articles in the world's top scientific journals. At least by those markers, the extra accomdations I recieved have not allowed a person incapable of functioning in their intended industry through the net.
I wonder if this author has ever asked for and received an extension on a writing assignment - a completely reasonable request and an accommodation in the workplace. Regardless, the Americans With Disabilities Act has been in place since 1990 and college professors would do well to adhere to the standards of the law.
I am genuinely staggered that Times Higher has allowed such an ableist piece of BS to be published. Very, very poir taste. Note to editor: give your head a wobble, we aren’t in the 1800s any more. Note to author: please reconsider your career choice
This defies logic, reality, and human differences. Students differ from one another. They are human beings. Universities must recognize this, even if a visiting assistant professor is out of touch with both humanity AND learning AND growing up. Undefined "credentialing" is irrelevant This level of bias and ignorance is unworthy of any reputable publication. to #7, 1800s and even 1200s knew better This violates human morality and standards for higher education
On the topic of fairness, a certain amount of doublethink is required. On the one hand, the pursuit of fairness is praiseworthy and worthwhile. On the other hand, we will never be able to make unfairness go away. The article seems to understand that point, but it should perhaps be made more explicit.
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